Skip to main content

Terms and Conditions

Delivery policy

We deliver free of charge to all UK mainland addresses (unless otherwise stated on your vehicle quotation). Lead times may be subject to alteration by the manufacturer for which we cannot take responsibility however we do aim to ensure all updates are passed on to customers in a timely manner.

Refund and returns policy

We are tied to the motor manufacturers’ policies when it comes to returns and refunds due to vehicle quality etc.

Cancellation policy

On cancellation before delivery, there may be charges of up to 3 months rental for all contract hire and long-term lease vehicles. Any additional costs incurred from the vehicle supplier will also be passed to our customer to pay.

Our arrangement fee is non-refundable.

Further information and exceptions to the cancellation policy can be found in our Broker Service Agreement.

Broker Service Agreement

For full details of our service agreement please view the Broker Service Agreement

Contract Hire – General Information

DriveElectric is a trading style of Fleetdrive Management Limited who is authorised and regulated by the Financial Conduct Authority.

Fleetdrive Management Limited is an independent finance broker with access to a representative range of financial products for the purposes of vehicle financing. Lenders may pay us for introducing you to them.

  • Prices quoted on this website are for Personal Contract Hire Users and Business Contract Hire Users. All pricing information is clearly labelled for Personal or Business.
  • Excess mileage and vehicle damage charges other than fair wear and tear may be payable
  • All contracts are subject to terms and conditions as detailed in the Contract Hire agreement
  • Early termination fees may apply if you wish to end the agreement early

British Vehicle Renting and Leasing Association Number: 1641
Financial Conduct Authority Permission Number: 678978
Company Registration Number: 02776514
Information Commissioners Number: Z8537104
VAT Number: 625950821
Registered Office: Unit 1 Harleyford Marina, Henley Road, Marlow, Buckinghamshire SL7 2DX