DriveElectric aim to provide the highest possible standard of service to every customer. However, we also understand that things don’t always go to plan, so it’s important to us that all complaints are resolved as quickly as possible and to the complete satisfaction of our clients.
This procedure explains how our complaints procedure works, and what you can do if you think your complaint has not been satisfactorily resolved.
If you have a complaint about any aspect of our service, or that of our partners, agents or product providers, then we would like to hear from you. You can contact us online, via email or by telephone on 01628 899727.