Information notice

About Us

We’re DriveElectric a trading name of Fleetdrive Management Limited, which is a company registered in England (registration number 02776514) and our registered office and trading address is at Unit 1 Harleyford Marina, Henley Road, Marlow, Buckinghamshire SL7 2DX. You can contact us by dropping us a line, by calling us on 01628 899727 or by emailing customerservice@drive-electric.co.uk.

We are a Credit Broker. We are not a Funder or a Lender.

Charges for our services

We make a charge to you for the services that we provide:

New Orders

Administration Fee

We charge an administration fee of £234 including vat (£195 plus vat). This covers the cost of sourcing your vehicle, subject of a finance agreement, and keeping you updated about your order through to delivery.  It also covers the cost to support you and assist with any queries throughout the term of your agreement.  We raise an invoice for our administration fee when you place your vehicle order.

Processing Fee

On some occasions we may be asked to help with things which aren’t part of our core service such as arranging the disposal of a vehicle or the sourcing a vehicle for outright purchase. In these instances, we will make a processing charge to cover the work that we undertake. This will vary but we will provide the amount that we will charge at the outset.

Order Cancellation

We hope that you won’t have to cancel your order but if you do, we may a charge of £600 including vat (£500 plus vat) which covers the work that we’ve done for you from the point of your initial enquiry. We won’t make a charge if you’re a consumer and you cancel your order with us within 14 days from the order date but if you cancel afterwards, you’ll be liable for the cancellation fee. Please note that the supplying dealer of the vehicle or the finance company may also levy a cancellation charge, and we’ll let you know what this is as soon as we can and within 5 working days of your cancellation. Cancellations must be requested in writing.

Contract Extension

If you want to extend your contract and its allowed and approved by the funder, we make a charge of £249 including vat (£207.50 plus vat) for undertaking the work to arrange this for you.

All invoices are required to be paid within 7 days either through our online payment system or by direct bank transfer except for invoices for new orders which must be paid within 7 days or 3 days before delivery of the vehicle, whichever is sooner.

Transfer of Agreement

If you want to transfer your agreement to another party and it is allowed by the funder, we make the following charges.

Transfer Application Fee

Our fee is £300 including vat (£250 plus vat) and covers the cost of obtaining the required information from both parties and submitting it to the funder for consideration. It is payable at the point of application and irrespective of the funder’s decision.

Transfer Completion Fee

This fee of £300 including vat (£250 plus vat) covers the cost of arranging the documentation and consulting with both parties after the transfer has been approved until completion.  

If we make a charge we’ll issue an invoice which needs to be paid within 7 days either through our online payment system or by direct bank transfer.

Please speak to us if you are unsure about the contents of this Information Notice.

Version: V1 11/11/2025