Renewals & end of contract

We can certainly assist you with this!

Give us a call on 01628 899 727 and we can talk you through the next steps.

A Fair Wear & Tear Guide explains the standard of condition your vehicle should meet when it’s returned at the end of your lease. It helps you understand what’s considered normal use versus chargeable damage.

Most funders base their own fair wear and tear standards on the British Vehicle Rental & Leasing Association (BVRLA) Fair Wear and Tear Guide, which sets the industry benchmark for vehicle returns.

You can view the guide here: BVRLA Fair Wear and Tear Guide

Fair wear and tear guides can vary slightly from funder to funder, so please refer to the guide provided by your finance company below:

• Alphabet – BVRLA Fair Wear and Tear guide
• Ayvens (ALD & Leaseplan) – Fair Wear and Tear Guidelines for cars
• BMW Finance - BMW Return Standard
• Arval – Returning your Arval vehicle
• Lex Autolease (Lloyds Bank) – Car good condition guide
• VW Finance – Volkswagen Contract Hire Guide for Damage or Missing Items

We recommend reviewing your guide a few weeks before your collection to avoid any unexpected charges.

Upon returning your vehicle, the funder will inspect your vehicle. The BVRLA Fair Wear & Tear Guide is used to determine if any damage should be recharged.

To request a copy of the BVRLA Fair Wear and Tear Guide, please submit a request via our Contact form, or give us a call on 01628 899 727

In the meantime, do take a look at our Fair Wear and Tear Advice.

To request an early termination price, please submit an enquiry via our Contact form and one of our Customer Experience Advisors will be in touch within 24 hours (Monday to Friday).

In some cases, your funder may be able to provide you with a price to purchase your vehicle.

To obtain a quote, submit an enquiry via our Contact form and one of our Customer Experience Advisors will be in touch within 24 hours (Monday to Friday).

In most cases, you will be able to extend your vehicle contract (unless your contract has reached the maximum term of 60 months).

To obtain a quote, please submit a request via our Contact form and a member of our team will be in touch in 24 hours (Monday to Friday).

We recommend booking a vehicle collection at least 2 weeks prior to your preferred collection date. The collection address should be in the UK, excluding Northern Ireland.

To book a vehicle collection, please submit a request via our Contact form and a member of our team will be in touch within 24 hours (Monday to Friday).