Emergency out of hours vehicle recovery: 0800 400 600
Please call NIG about the incident as soon as possible: 0345 300 4644
(Office hours, Monday to Friday: 9am to 5pm)
Please make sure you're safe and that the car is secure.
Gather as much information as possible at the scene of the accident. This should include:
- The name, contact number and address of the other driver, as well anyone else who is involved
- Their registration and insurance details
- Names and contact details of any witnesses
- Any photos of the scene and the vehicles involved
- Video or photographs of the cars involved
Call the police as soon as possible and let them know if anyone is injured. They will need to know if you or the person driving the car was unable to exchange details with other drivers.
Do not admit fault at the scene of the accident. Our insurers will want to investigate exactly what has happened.
Routine servicing throughout your contract
Vehicle repairs (including labour and parts) that have failed or worn out as a result of normal wear and tear
Tyre replacement when worn
MOT (if required)
What's not covered
Windscreen & glass repairs and replacement
Damaged, missing or stolen items
Damage caused by road accident
Accidental damage & faults caused by driver
Excessive driving style & driver induced faults
Tyre replacement (or repair) for damage caused by theft, vandalism, road accidents or neglect
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