Lease vehicle maintenance information
If you have a maintenance package included in your vehicle lease then all you need to do is get in contact with your funder (the company you pay your monthly leasing bills to) and they will be able to direct you to their maintenance portal for servicing, maintenance, or breakdown assistance.
Roadside assistance or breakdown recovery
Select your funder below for the relevant contact details.
| Funder | Roadside assistance / breakdown |
|---|---|
| Lex Autolease | 0344 879 6000 |
| Arval | 0370 600 4499 |
| Alphabet | 0370 0120 331 |
| DriveElectric Business contracts only |
03330 918 561 Option 2 Book online |
| DriveElectric FlexiHire | 03330 918 561 Option 2 Book online |
Vehicle maintenance, servicing or repairs
Select your funder below for the relevant contact details.
| Funder | Maintenance, servicing & repairs |
|---|---|
| Lex Autolease | 0800 389 3690 Book online |
| Arval | 0370 600 4499 Book online |
| Alphabet | Tyres: 0370 012 0301 Servicing: 0370 505 0135 Book online |
| Leaseplan | 0344 371 8033 Book online |
| DriveElectric Business contracts only |
03330 918 561 Option 1 Book online |
| DriveElectric FlexiHire | 03330 918 561 Option 1 Book online |
Before arranging an appointment
Please have the following details ready:
- Vehicle registration
- Current mileage reading
- Name of policy holder
- Contact number
- Email address to send confirmation
- Postcode to locate the closest garage
- Work required
- Date required
- Accommodation requirements, e.g. loan vehicle or while-you-wait appointment
- Tyre size
Lease vehicle maintenance 101
A vehicle maintenance package is an option offered to all of our vehicle lease customers prior to receiving their new electric vehicle. Taking out a maintenance package means you can spread the cost and pay a fixed monthly amount for all of your vehicles servicing, MOTs and other repair costs taking the stress away and give you peace of mind with no unpredicted outlay. You can also guarantee any work being carried out on your lease vehicle is done by a reputable and accredited garage trained with electric vehicles. We understand it can be stressful when something goes wrong with your vehicle, so we’ve put all you need to know in one place to make things as hassle free as possible.
What's covered
- Routine servicing of your lease vehicle throughout your contract
- Vehicle repairs (including parts and labour) that have failed or worn out as a result of normal wear and tear
- Tyre replacements when worn
- Roadside Assistance
- MOT (if required)
What's not covered
- Windscreen and glass repairs and replacement
- Damaged, missing and stolen items
- Misfuelling
- Damage caused by road accident
- Accidental damage & faults caused by driver
- Excessive driving style & driver induced faults
- Consumables
- Tyre repair/replacement for damage caused by theft, vandalism, road accidents or neglect