Frequently asked questions

Find the answers to general electric vehicle leasing questions

Find out what to do in the event of a breakdown or accident and who to call

Find information on looking after your vehicle, including booking routine servicing, maintenance issues & more!

Find information on signing your contracts, delivery day, our arrangement fee & more!

V5s, Congestion Charge Exemptions, Going Abroad & Contract Amendments

Discover your end of contract options, including renewing, extending or simply returning your vehicle

Find answers to all the questions you might have as an employee who is eligible for our EV Salary Sacrifice Scheme offered to you by your employer.

Find information on looking after your Salary Sacrifice car, including booking routine servicing, maintenance issues & more!

Answers to all your charging questions

Find the funder contact details here

Require an alternative, flexible funding solution? Try FlexiHire.

Find the answers to Tesla questions

Find information on how to set schedules or unlink your car in the driver app

Find information on our Complaints procedure and how to make a complaint